FAQ - Frequently asked questions
In this section you will find answers to frequently asked questions.

Question: |
I would like to create a bookmark in my browser to access the route planner. However, the address of the website contains a long, untraceable character string. This string is dynamic. This means that the link may be invalid the next time I try it. |
Answer: |
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Result: | The next time the bookmark is called up, the character string is regenerated, but the link in the bookmark does not lose its validity. |

Question: |
My import in the data manager fails. A message alerts me to possible data format problems. What format must the coordinates of the addresses to be imported be in? |
Answer: |
A point on a map is always described by a pair of coordinates, the latitude and the longitude. In PTV Map&Guide, addresses can be imported and geocoded based on their coordinates. The following coordinate formats can be used for the import:
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